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Terms of Service

Last Updated: August 2026

Platform Owner: Chase Van Halen, commercially operating as Playpod Education, with Tax ID Y6813027G. (hereinafter, the “Platform”, “we”, “us”, or “our”).
Address for legal notices: Miquel Capllonch 4, Palma, Balearic Islands, Spain.

1.Acceptance of Terms and Provision of Service

By accessing, registering, or using Playpod Education, you (the “User”, “Educator”, or “Educational Institution”) agree to be legally bound by these Terms of Service.
The Platform is provided on an “as is” and “as available” basis. While we apply industry-standard security measures to offer a reliable platform, we do not provide express or implied warranties regarding uninterrupted availability or error-free operation. By using this service, the User assumes the inherent risks of using cloud-based software. We strongly recommend that users maintain local backups of any critical audio files.

2.Payment Processing and Merchant of Record

Payment processing, collection, and settlement of applicable taxes (such as VAT in Europe or Sales Tax in the U.S.), invoicing, and the financial management of subscriptions are independently operated by our authorized reseller (Merchant of Record). By purchasing or renewing a subscription, the Customer establishes a direct transactional agreement with the Merchant of Record and legally agrees to their Terms of Sale and Refund Policies, as well as our Refund and Cancellation Policy.

3.User Account and Child Protection

This platform is strictly designed for educational purposes under a Privacy by Design model.

  • Educator Responsibility (Teacher Account): Only adults (18 years or older) duly authorized by their respective educational institutions may create teacher accounts. The Educator acts as the sole administrator of their workspace.
  • Student Access (Student Account): Minor students are strictly prohibited from creating direct accounts on the Platform. They access the platform exclusively using an anonymous “Alias” and a “Class Code” generated by the Educator. The Educator is strictly prohibited from requiring or allowing students to submit Personally Identifiable Information (PII), such as real full names, email addresses, or photographs, into the Platform.
  • Legal Consent (COPPA, FERPA, and GDPR): It is the sole, exclusive, and non-delegable responsibility of the Educator and/or the Educational Institution to obtain any legally required consent from parents or guardians under COPPA, FERPA (U.S.), GDPR (Europe), or applicable local laws before instructing or authorizing students to use the platform or record their voices. By using the service, the Educational Institution represents and warrants that it possesses such consents.

4.Content Moderation and Exclusive Educator Control

The Platform operates exclusively as a neutral technical infrastructure provider. We do not act as publishers, moderators, or supervisors of user-generated content.
Every audio file or content generated by students remains hidden, private, and blocked by default within the system. It is the absolute, mandatory, and exclusive responsibility of the Educator to manually review, listen to, moderate, and approve each publication (podcast or episode) before it is made accessible, shared, or public. The Customer indemnifies and holds the Platform harmless from any legal liability arising from the content ultimately published and approved by the Educators of their institution.

5.Intellectual Property (IP) and Licenses

Our Platform: The code, software, design, interfaces, logos, and infrastructure of Playpod Education are the exclusive property of the Owner. We grant you a limited, non-exclusive, revocable, and non-transferable license to use the software for educational purposes during your active subscription period.

Your Content (Podcasts, texts, and educational material): We do not claim ownership of any type of user-generated content on the platform. This includes, but is not limited to: audio files (podcasts), summaries, textual definitions, school reinforcement tests, assessments, or any other response created by Educators or Students (hereinafter, “User Content”). Intellectual Property rights (Copyright) remain 100% with the original creator or the Educational Institution. By uploading, recording, or writing Content, you grant us a technical, worldwide, non-exclusive, and royalty-free license strictly limited to hosting, encrypting, transmitting, reproducing, and displaying said User Content exclusively to enable the proper technical operation of the platform within your workspace or classroom.

6.Acceptable Use and Cancellation

Unacceptable Use: You agree not to use the Platform (nor allow students to do so) to host, record, or distribute content that is illegal, defamatory, promotes hate speech, constitutes bullying, or infringes upon the intellectual property rights of third parties (including the use of copyrighted music without a license). We reserve the right to permanently suspend or terminate any account that violates these Terms, without prior notice or right to a refund, and to remove any infringing content.

Voluntary Cancellation and Downgrade: The Customer may cancel their subscription at any time. Upon processing a refund or at the end of a subscription period without renewal, the account will automatically be downgraded to our Basic Plan. To guarantee minors’ privacy (Privacy by Design), any content configured under the Premium “Private Access” option will automatically switch to a “Draft / Blocked” status. Please refer to our Refund and Cancellation Policy for full terms and timeframes.

7.Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the platform, its owner, or its suppliers be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, loss of data, technical failures, or loss of profits) arising from your use of the service.
Under any circumstances and for any direct civil liability claim, the total and cumulative liability of the platform shall be strictly limited to the total amount actually paid by the customer to [name of the authorized reseller] for the service during the twelve (12) months immediately preceding the event giving rise to the claim.

8.Governing Law and Jurisdiction

These Terms of Service, and any dispute arising from the use of the platform, shall be governed by and construed in accordance with the laws of Spain and the applicable regulations of the European Union. Any legal action or proceeding shall be brought exclusively in the courts and tribunals of the city of Madrid, Spain, with the parties expressly waiving any other jurisdiction.
(Note for U.S. users: Use of the platform constitutes an express waiver of the right to bring or participate in class actions).